At phmova, your privacy is not an afterthought — it's built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have as a player on our platform.
Your Privacy Matters: phmova is committed to protecting the personal information of all players, particularly those based in the Philippines. This Privacy Policy is written in plain English so you can clearly understand how your data is handled. If you have questions, our support team is available 24/7.
This Privacy Policy ("Policy") describes how phmova Casino ("phmova," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "your," or "the Player") who access or use the phmova platform, including its website, mobile interface, games, and related services.
phmova operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the phmova platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data collected through the phmova platform, regardless of whether you are a registered player, a visitor browsing the site, or a person who contacts phmova's customer support team. It does not apply to third-party websites or services that may be linked to or from the phmova platform.
phmova collects personal data that is necessary to provide you with a safe, fair, and compliant gaming experience. The categories of personal data we collect include:
phmova collects only the minimum personal data necessary for the purposes described in this Policy. We do not collect sensitive personal information such as biometric data, health records, or political affiliations unless specifically required by law or regulation.
phmova uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, identity data |
| Age and identity verification (KYC) | KYC documents, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing and improving gaming services | Gaming activity data, technical data |
| Fraud prevention and AML compliance | All categories as required |
| Responsible gaming monitoring | Gaming activity, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data |
| Marketing and promotional communications (with consent) | Email, mobile number, gaming preferences |
| Legal and regulatory compliance | All categories as required by law |
phmova will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable law.
phmova processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
phmova does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
All third parties with whom phmova shares personal data are required to handle that data in accordance with applicable privacy laws and phmova's data processing standards.
phmova uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and deliver relevant content. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phmova platform. By continuing to use the platform after being notified of our cookie use, you consent to the use of cookies as described in this Policy.
phmova retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Specifically:
When personal data is no longer required, phmova will securely delete or anonymize it in accordance with our data disposal procedures.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phmova:
To exercise any of these rights, please contact phmova's Data Protection Officer at the email address provided in Section 12 of this Policy. phmova will respond to all valid requests within thirty (30) days of receipt.
phmova may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorized parties. Identity verification does not affect your right to make a request.
phmova implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in harm to affected players, phmova will notify the National Privacy Commission and affected individuals within 72 hours of becoming aware of the breach, in accordance with NPC Circular 16-03.
Age Restriction: The phmova platform is strictly intended for users who are at least 21 years of age, in accordance with Philippine law and PAGCOR regulations. phmova does not knowingly collect personal data from individuals under the age of 21.
If phmova becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on the phmova platform, please contact our support team immediately so we can investigate and take appropriate action.
phmova uses date-of-birth verification during registration and may request government-issued identification to confirm a player's age. Any attempt to circumvent these age verification measures is a serious breach of phmova's Terms & Conditions and may be reported to the relevant authorities.
phmova reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, phmova will update the "Last Updated" date at the top of this page. In some cases, we may also notify registered players via email or in-platform notification.
We encourage you to review this Privacy Policy periodically to stay informed about how phmova protects your personal data. Your continued use of the phmova platform following the posting of any changes constitutes your acceptance of the revised Policy. If you do not agree with any changes, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way phmova handles your personal data, please contact our Data Protection Officer (DPO):
Email: [email protected]
Our DPO is available to respond to all privacy-related inquiries. We aim to respond to all requests within 30 days of receipt. For general support, you can also reach us via 24/7 live chat on the phmova platform.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.
Six key commitments phmova makes to every Filipino player on our platform.
Every piece of data you send to phmova — from your login credentials to your GCash details — is protected by bank-grade 256-bit SSL encryption. Your information travels safely, every time.
phmova will never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to provide and improve your gaming experience on our platform.
phmova fully complies with the Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission. Your rights as a Filipino data subject are fully respected.
Access, correct, or request deletion of your personal data at any time. Opt out of marketing communications with a single request. phmova puts you in control of your own information.
phmova keeps your data only for as long as legally required. Transaction records are held for five years per AMLC rules. Once the retention period ends, your data is securely deleted or anonymized.
phmova has a dedicated Data Protection Officer available to handle all privacy-related inquiries. Whether you're in Manila, Cebu, Davao, or anywhere in the Philippines, help is always within reach.
Your data is safe with us. Join thousands of Filipino players who trust phmova for a secure, fair, and exciting online casino experience. Must be 21 or older to register.